The life of a flight Attendant is one that is envied by many because of the glamorous image often portrayed – travelling all over the world while getting paid. Life doesn’t get better than that. However, many factors play a part in becoming a Flight Attendant. In addition to personality, ability, and customer service experience – industry knowledge is critical to your success.

All airlines are required to provide training to newly hired cabin crew. These training programs are very intense and can be overwhelming especially if you have never been exposed to the realities of the industry. The Flight Attendant Preparation Certificate program offered at Royal Crown College is designed to provide knowledge to those who wish to enter the aviaton industry, as well as gain confidence to excel in initial airline training.

Through lectures and hands on training students will learn:

  • Airline terminology
  • City Codes
  • Airline policies and flight procedures
  • Emergency situations and evacuation procedures
  • Emergency equipment
  • Conducting a live safety demo and passenger announcement preparation for airline recruitment airport field trip – FAM



course coordinator

Program Director: Sandra L. Costa

Sandra L. Costa is the ESL Teacher and Program Coordinator at Royal Crown College.  She holds a Bachelor of Arts & Science from the University of Toronto (English Literature / Minor in Spanish Language & Literature) and is a graduate of the School of Media Studies at Humber College. Although she was focused on pursuing a career in journalism, teaching became her new passion.

Sandra is TESOL Certified and has taught ESL both privately and for a language school overseas. Her students have come from all different cultures and backgrounds. In 2016, Sandra was a Career Colleges Ontario Nominee for Excellence In Teaching. When teaching, her goal is to give students a greater understanding of the course material through in-class lessons and outside experiences. She believes learning should be fun. She pushes her students to do their best and gain a new sense of confidence. She is their biggest cheerleader. There is nothing more rewarding than to see students grow both academically and as individuals, and knowing she had a part in that. Sandra is committed to giving her students a comfortable learning environment and has an open door policy – she is there for her students whether to help them with course material or something personal.

Sandra speaks Portuguese, Spanish, French, and some Japanese. She has worked as a Portuguese Interpreter and is very proud of her Portuguese heritage. In her free time, Sandra enjoys reading, theatre and foreign language films, listening to music, and travel. She is actively involved with fundraising for different charities such as the Princess Margaret Cancer Centre, The Toronto Humane Society, The Scott Mission, and the Toronto Pearson Airport Propeller Project.


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